Continuous improvement

Continuous improvement is a wonderful objective, but it must be backed up with actions and behaviors. Here are three success tips from the “How To” Handbook 180 Ways to Ensure Your Success … And the Success of Your Organization:

1. Prioritize your work. Start with what’s important and urgent; then do what’s important, but not urgent; next do what’s not important, but urgent (meaning it has a deadline to act). What are left should be time-wasters that don’t require action at all.

2. Go beyond your defined job. If you are able to do more than is assigned or expected, take the plunge and get it done. This is a great way to expand your horizons and increase your value as a team member and employee.

 

3. Measure performance and analyze results. Look for patterns of success, and determine the contributing factors that can be replicated elsewhere. Be sure to include those involved with the areas being measured – and use this as an opportunity to celebrate their successes.

Lead Well … Lead Right,

Today’s Leadership Solution is from:

180 Ways to Ensure Your Success …
And the Success of Your Organization

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Available for: $10.95

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Daily Quote: Appreciative Words

“Appreciative words are the most powerful force for good on earth.”

~George W. Crane

*We apologize for the glitch in the daily quote yesterday…it was sent with nothing in the body of the email!

Today’s Quote comes from the book:

180 Ways to Walk the Recognition Talk

180 Ways To Walk The Recognition Talk

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Daily Quote: Knowledge

“Knowledge is the only instrument of production that is not subject to diminishing returns.”

~J.M. Clark

Today’s Quote comes from the book:

144  Ways to Walk the Talk

144 Ways To Walk The Talk

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Conflict Happens, Now Go Fix It!

There are many misconceptions about conflict and the following causes many conflicts to fester and even escalate.  And that misconception is“Most conflicts resolve themselves over time.” Yeah, right … if only that were true! Don’t you just wish that all interpersonal problems were self-repairing? Things would be so much easier. We probably wouldn’t lose as much sleep, or have as many knots in our stomachs, or have as many days when we go home feeling beat up and emotionally drained. There would be less tension … less stress. We wouldn’t need the courage to confront issues. We wouldn’t need the skills and strategies necessary to solve problems. And one more thing: We wouldn’t be in the real world!

Here’s one you can take to the bank: Unlike fine wine, conflicts that are left alone rarely improve with age. They’re much more likely to fester and decay. Sure, we can ignore them – or learn to live with them – but the odds are miniscule that they’ll evaporate into thin air and then all will be well with the world again.

Fact is, conflict must be resolved the same way they were started in the first place – through human actions. They must be confronted, addressed, and worked through. Will doing so be pleasant? Probably not. Is that a good enough reason for avoiding issues? Absolutely not!

Remember this: When it comes to conflict, time heals all wounds – as long as they are treated first.

Lead well … LEAD RIGHT

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This Leadership Solution is from the book:

What To Do When CONFLICT HAPPENS

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Every Employee’s Guide to Resolving Workplace Problems

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Daily Quote: I Am Responsible

“From this moment forward…I stop the blame game and excuses. I am responsible for my life and for where I am today. I cannot blame the people and circumstances in my past, and I refuse to hide behind my past mistakes.”

~ Lance Wubbels

Today’s quote is in the book:

Charging the Human Battery

Charging the Human Battery. 50 Ways to Motivate Yourself

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Let’s Get Our “GENERATIONS Working Together”

Dear Friends …

In the United States (and many other countries) a new demographic has emerged. For the first time in modern history, four generations exist in the workplace in significant numbers. As a result, most organizations are now faced with larger numbers and a larger intensity of “generational differences.”  And, the better we can turn these challenges into opportunities, the more successful you and your organization will be.

Each generation has been significantly shaped by its environment … by the political, social, and economic climates its members grew up in. Generally speaking, each has distinct values, behaviors, expectations, and biases which often clash with each other. Left unchecked, generational differences at work can negatively impact everything from interpersonal relationships, teamwork, morale, and overall productivity – to an organization’s ability to retain top-notch people and achieve its overall mission. When that happens, everyone loses. But it doesn’t have to be that way.

With higher levels of patience, compassion, and respect, we all can find a common ground for working more effectively, collaboratively, and productively with each other.  And, says workplace expert Laura Bernstein, it all begins with accepting our “mutual rightness.”

Lead well … LEAD RIGHT

GENERATIONS working together

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What Everyone Needs to Know and Do!

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Let's Get Our "GENERATIONS Working Together"

Dear Friends …

In the United States (and many other countries) a new demographic has emerged. For the first time in modern history, four generations exist in the workplace in significant numbers. As a result, most organizations are now faced with larger numbers and a larger intensity of “generational differences.”  And, the better we can turn these challenges into opportunities, the more successful you and your organization will be.

Each generation has been significantly shaped by its environment … by the political, social, and economic climates its members grew up in. Generally speaking, each has distinct values, behaviors, expectations, and biases which often clash with each other. Left unchecked, generational differences at work can negatively impact everything from interpersonal relationships, teamwork, morale, and overall productivity – to an organization’s ability to retain top-notch people and achieve its overall mission. When that happens, everyone loses. But it doesn’t have to be that way.

With higher levels of patience, compassion, and respect, we all can find a common ground for working more effectively, collaboratively, and productively with each other.  And, says workplace expert Laura Bernstein, it all begins with accepting our “mutual rightness.”

Lead well … LEAD RIGHT

GENERATIONS working together

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What Everyone Needs to Know and Do!

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Winning with Accountability

Dear Friends …

There is no doubt that accountability is the hidden secret of high performing individuals and high performing organizations. And, here are some perspectives on accountability that we, as leaders, need to remember:

Webster’s Dictionary defines “accountability” as “the quality or state of being accountable; an obligation or willingness to accept responsibility for one’s actions.”

People deal with us based on what they think about us, not what we think they should think about us. So, when we make a commitment, we have to fulfill that commitment in the eyes of others. It is not good enough to fulfill the commitment in our eyes – we have to fulfill the commitment in the eyes of others. That is the tricky part.

When we’re accountable, it is necessary for us to go to our customers, our suppliers, the people we work for – and yes, the people who work with us – and ask them, “How am I doing?” We allow them to hold us accountable – in their eyes – for our commitments. Accountability is – first and foremost – about being reliable. To get a good picture of your personal accountability, you may want to periodically ask yourself, “Can people count on me to do what I say I’ll do, as I said I would do it?”

Accountability is about high performance and not fear or stress. It’s about being willing to hold yourself to a standard that improves the performance of your organization and also having a willingness to be held accountable by others.

Lead well … LEAD RIGHT

Winning with ACCOUNTABILITY

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The Secret Language of High-Performing Organizations

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Build Ethics and Integrity Skills in Your Organization

Ethics and integrity are commendable, individual and organizational aspirations…but must be followed up with actions. Ethical people are role models who walk their talk. These masters of integrity share similar characteristics. Think of the most ethical people you know, most likely they:

  • Honor agreements.
  • Earn their good reputation daily.
  • Are open in personal and business dealings.
  • Are resourceful, loyal and dependable.
  • Stand up for what is right and good.
  • Do the right thing, even when it is difficult and no one would know otherwise.
  • Tell the truth and take action.

When it comes to individual and organizational ethics, everyone is responsible and … everything counts!

Lead well … LEAD RIGHT

This Leadership Solution comes from:

The Ethics & Integrity Trio

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“How To” Handbooks to Help Build Ethics and Integrity Skills in Your Organization.

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Effective Communication = Effective Leadership

Know what activity you engage in the most as a leader? It’s communicating! Combine all the time you spend making and returning phone calls, sending and responding to e-mails and text messages, writing notes, memos, and reports, meeting with co-workers, customers, and vendors, making presentations, and the like, and you’ll probably find that 70-90% of your total working hours involve some form of communication – all for the ultimate purpose of building “USA”: Understanding, Support, and Acceptance.

Truth be told, you don’t just engage in communication – you rely on it. It’s what you use to inform, instruct, direct, develop, motivate, convince, correct, collaborate, and achieve: it’s how you affect performance, build trust, and shape an environment of business partnership. And since the majority of what you do involves communication, the majority of your success (and your reputation) will be built around how well you do it.

The art of communication is the language of leadership. ~ James Humes

Lead well … LEAD RIGHT

Today’s Leadership Solution is from:
Nuts’ n Bolts LEADERSHIP

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“How To” Strategies and Practical Tips For Leaders at ALL Levels

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