Develop your listening skills

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Walk The Talk Daily Motivation

Often people do not say all they mean. Develop your listening skills to hear things left unsaid as well as things they share.
~ Chris Clarke-Epstein

Be a Star Performer: Develop Yourself and Others with Insights, Feedback & Inspiration Today’s quote comes to you from: Be a Star Performer:
Develop Yourself and Others with Insights, Feedback & Inspiration

 

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Be A Star Performer

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The Leadership Solution by WalkTheTalk.com
Before You Promise …A fairly common saying (and excellent guideline) in the customer service arena is “Under Promise and Over Deliver.” People prefer to do business with companies and organizations that exceed expectations. This requires making and keeping promises carefully. Before you commit to something – whether it be for a customer or a member of your team – ask these questions:

  • Can I really do this?
  • Is there someone more appropriate?
  • Can I do it in the promised time?
  • Can I do this well?
  • Will I do this with enthusiasm?

Be A Star Performer
 
Today’s tip comes from Be A Star Performer
by Chris Clarke-Epstein and Linda Swindling

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