Communication Tips for Leaders at All Levels

Communication Tips for Leaders at All Levels

Let’s face it, when surveys are conducted and employees are asked “what is the biggest problem around here,” the number one issue is always communication!  Effective communication is essential to both run a successful organization, but also enhance commitment, creditability and collaboration.  In the bestseller “Peer Today Boss Tomorrow” author Laura Bernstein outlines some important communication tips and techniques for each of us to remember and apply:

Keep it real.   Most people are turned-off by what they perceive as unrealistic claims, goals, and promises. There are no “cure alls” in the world … and your coworkers know it. When it comes to communicating your message, be positive and upbeat – tell it like you see it … just don’t “oversell” it.

Avoid “data dumps.”  Narrow your verbal and written communication down to no more than three key points. Bombard people with more information than they can handle (or remember) all they’ll tune out.

Use a “what’s in it for you” approach.  Nothing fosters support and acceptance better than personal benefit. Emphasize how the subject of your communication (a plan, policy, decision, etc.) will benefit the audience and you’ll increase receptivity for your message.

Find out how you’re doing. Have team members and colleagues critique your communications skills. Ask everyone to respond (anonymously), in writing, to the following question: “What two things can I do to be a more effective communicator?” Thank people for their willingness to provide you with input. And make sure you ACT on the information you receive.

Lead well … LEAD RIGHT

Today’s Leadership Solution is from:
Peer Today Boss Tomorrow

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Daily Quote: Heaven on Earth

“When we choose not to focus on what is missing from our lives but are grateful for the abundance that’s present … we experience heaven on earth.”
~Sarah Ban Breathnach

Today’s Quote is in the book:

The Road to Happiness

The Road To Happiness

 

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Daily Quote: Meaning in Life

“The way you get meaning into your life is to devote yourself to loving others, devote yourself to your community around you, and devote yourself to creating something that gives you purpose and meaning.”
~Mitch Albom

Today’s Quote is in the book:

The Power of 10%

The Power of 10%

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You Only Get One Chance to Make a First Impression

SO … make the best of that moment!

The Hot New Release “212° Service” contains service phrases everyone in your organization should know:

  • It Starts at the Top
  • Engage the Hearts and Minds of Your Employees
  • Make Your Culture Your Brand
  • Understand the “How of Wow”
  • You Only Get One Chance to Make a First Impression
  • Identify Your Moments of Truth
  • Don’t Assume … Ask
  • Celebrate Success
  • Reinforce. Reinforce. Reinforce.
Today’s Leadership Solution is from:
212° Service

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Rules for Creating a Service Culture

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Daily Quote: Well Done

“To say ‘well done’ to any bit of good work is to take hold of the powers which have made the effort and strengthen them beyond our knowledge.”
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~Phillip Brooks

Today’s Quote is in the book:

180 Ways to Walk the Recognition Talk

180 Ways To Walk The Recognition Talk

 

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Daily Quote: Presence of the Like-Minded

“Whenever I am truly loving, I feel the warmth and presence of the like-minded, a growing family whose strength lies in their gentleness and whose message is in their treatment of others.”
~Hugh Prather

Today’s Quote is in the book:

How to Live In the World and Still Be Happy

How to Live in the World and Still Be Happy

Daily Quote: Claim the Life You Desire

“In the wake of stress and life adversities, we often forget that we do have the power to re-create our lives by adding and subtracting positive and negative life choices. In fact, learning and then implementing this basic yet challenging technique empowers you to claim the life you truly desire.”
~Gail McMeekin

Today’s Quote is in the book:

The Power of Positive Choices

The Power of Positive Choices

 

 

Daily Quote: Plant Kindness

“He who sows courtesy reaps friendship, and he who
 plants kindness gathers love.”

~Saint Basil

Today’s Quote is in the book:

Inspiration 365 Days A Year

 

 

Daily Quote: Everything That's Worthwhile

“Everything that’s really worthwhile in life came to us free — our minds, our souls, our bodies, our hopes, our dreams, our ambitions, our intelligence, our love of family and children and friends and country.”
~Earl Nightingale

Today’s Quote is in the book:

The Strangest Secret

The Strangest Secret

 

Daily Quote: Everything That’s Worthwhile

“Everything that’s really worthwhile in life came to us free — our minds, our souls, our bodies, our hopes, our dreams, our ambitions, our intelligence, our love of family and children and friends and country.”
~Earl Nightingale

Today’s Quote is in the book:

The Strangest Secret

The Strangest Secret